Operation Managment
- Implementation of automated business tools & software to manage various systems
- Creation and maintenance of your Standard Operating & Procedures (SOP) Guide
- Management of client payments and collections process
- Management of systems access and login information
Project Management
- Assistance with the creation of a project plan, including timeline, process, people and other resources
- Setup and maintenance of online project management tools
- Communication of project status and ongoing details to all players
- Following-up with players as necessary to ensure that “stuff gets done” on time
- Handling challenges for the project as they arise, with a focus on finding a solution quickly
Special Event Management
- Assistance with the creation of an event plan, including timeline, process, people and other resources
- Setup and maintenance of online event management tools
- Communication of event status and ongoing details to all players
- Following-up with players as necessary to ensure that “stuff gets done” on time
- Handling challenges for the event as they arise, with a focus on finding a solution quickly
Simple Website Update/Management
- Review of content on website to look for outdated or incorrect information
- Managing all updates to website content
- Review of everything “behind the subscribe button” for list building
- Review of everything “behind the buy button” for purchases
- Testing all links, forms and buy buttons on the website to look for errors and inconsistencies
- Ensuring the social media applications/plugins are in place
- Sourcing testimonials for inclusion on web pages
CRM Setup/Management
- Setup of CRM database including sorting/filtering fields
- Data entry or import of database
- Maintenance and/or updating of CRM database
- Regular review of content of database to look for outdated or incorrect information
Calendar Setup/Management
- Set up and maintenance of online calendaring/scheduling program
- Scheduling and management of reminders/announcements
- Scheduling and management of invites/RSVPs
- Establish and manage calendar categories for project management
- Prevent double bookings
Email Setup/Management
- Professional email signature
- Professional email templates
- Professional auto reply templates
- Establish and manage email categories for record keeping and project management
- Establish and manage pre-scheduled messages
- Entry and updating of email contacts
- Professional reponses to incoming email
Newsletter-Marketing Automation Setup/Management
- Establish newsletter publication schedule
- Establish promotional schedule
- Manage lists
- Creation of professional newsletter template
- Ensure newsletter is published on schedule
- Review content for newsletter
- Manage ads and other promotional material to be included in newsletter
- Manage solo emails and other promotions being sent to the list
- Coordinate with affiliate and JV partners as required for cross promotions